portland copywriters


Some days it seems as if we have landed in the specific point in time where customer service has gone to die. We live in an age in which outsourced call centers located in India or Thailand (like the one parodied on Inside Amy Shumer) give lackluster or confused assistance, utility […]

Marketing to Win Customers: Fred Meyer Gets it



“Ping-in’ it, Sing-in’ it, all while I’m Swing-in’ it. 😉 Do you Ping? Make your life easier — do it.” This was a recent status update posted on this blog and on my Facebook (profile & business page), Twitter and LinkedIn. It could also have been on any other Web […]

Do you Ping? Make your life easier — do it.